Sweepy's FAQs

Frequently Asked Questions

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What services do you provide?

Sweepy's provides professional cleaning services for carpets, tile and grout, hardwood floors, upholstery, leather, mattresses, and car, boat, and RV interiors.

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Are your cleaning products eco-friendly?

Yes, all of our cleaning products are eco-friendly and safe for your family and pets.

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How long does the cleaning process take?

The duration of the cleaning process depends on the service you are requesting, the size of the area being cleaned, and the extent of the soiling. However, most services can be completed within a few hours.

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Do I need to move my furniture?

Our team of professionals will move small pieces of furniture such as end tables or dining room chairs. We do not move items like china cabinets, dressers, or entertainment centers. However, we ask that you remove any breakable or valuable items prior to your service to ensure their safety.

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How often should I get my carpets, upholstery, and mattresses cleaned?

We recommend getting your carpets, upholstery, and mattresses cleaned at least once a year, or more frequently if you have pets or allergies.

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How long will it take for my carpets, upholstery, or mattresses to dry?

The drying time depends on various factors, including humidity, temperature, and the type of fabric or material being cleaned. Our team uses powerful equipment and techniques to minimize drying times, but it typically takes between 4-8 hours for carpets, 2-4 hours for upholstery, and 4-6 hours for mattresses.

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Do you offer a guarantee for your services?

Yes, we offer a Clean Guarantee and 120-Day Stain-Free Guarantee for most of our services. Please refer to each service's individual page for more information.

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What is your service area?

Sweepy's provides cleaning services to most of the Greater Tampa Bay area. Contact us for more information on our service area.

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Can you remove tough stains?

Our team of professionals is skilled in removing even the toughest of stains, such as pet stains, red wine, and coffee.

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Can you clean leather and delicate fabrics?

Yes, our team is experienced in cleaning delicate fabrics and leather materials using specialized equipment and techniques. Please refer to each service's individual page for more information.

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What if I have bed bugs in my mattress?

Unfortunately, we do not offer cleaning services for mattresses that are infested with bed bugs.

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Do you offer additional services like fabric protection?

Yes, we offer additional services like fabric protection and deodorizer. Please refer to each service's individual page for more information.

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How do I schedule a cleaning service?

You can schedule a cleaning service by contacting us via phone or our website. Our team will help you choose the right service and schedule a time that is convenient for you.

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How do I pay for the cleaning service?

We accept various payment methods, including credit and debit cards, checks, and cash. Payment is due at the time of service.

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Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel your appointment by contacting us at least 24 hours before your scheduled service.